Allow API to set "For Review" status

2 votes

After Parseur parses a message, it normally sets the status to "Processed" and sends the parsed data to our webhook for additional handling.

Normally this works OK, but sometimes the processing fails on our end and we need a way to change the status in Parseur (so we can know that there is some kind of issue with a particular message.

It would be helpful if your API had a way to set a "For Review" status on a message (similar to your API method to set "Skipped" status). This would make it easy to identify messages that may need additional attention.

Under consideration Suggested by: Jeff Groves (02 Nov, '23) • Upvoted: 26 Sep • Comments: 1

Comments: 1

26 Sep
Andras
In addition I think it would be good to be able to add log messages via API. e.g. we process the inbound emails/documents, the webhook replys and changes the status to "For Review" if the processing on the backend suceeds/fails, it add the corresponding information to the logs and set the status on the document. For me an implementation handling internal (managed by Parseur - as is) and external statuses (managed by us) wold be a good solution.