Duplicate email check

4 votes

Add a feature in the filter that can scan all received emails to see if their subject is unique. If not, list for actioning.

Perhaps even add a duplicate warning icon next to every duplicate email that has already been received at an earlier date. This would prevent duplicate processing of customer orders if they sent it through earlier.

Under consideration Suggested by: Phil Mustoe (01 Oct, '19) • Upvoted: 22 Jul • Comments: 1

Comments: 1

01 Oct, '19
Phil Mustoe
On reflection, this feature should be an option. Two scenarios that would prefer the two options;

1] A regular live data (price/product) feed email that would have the same subject heading and is sent to the mailbox for process and updating to a Google sheet etc - Option would be off as will always be the same subject heading.

2] Customer orders that are processed; having these checked for a possible duplication from the client incorrectly re-sending etc - warning feature turned on